peryagame Privacy Policy

1. Introduction

peryagame ("we," "us," or "our") operates the online gaming platform accessible at peryagame.one (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it, and the measures we take to protect it. It also explains the rights available to you as a data subject under Philippine law and how you may exercise those rights.

By registering an account on peryagame or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.

2. Personal Data We Collect

peryagame collects the following categories of personal data:

Category	Examples	Required?
Identity Data	Full legal name, date of birth, government-issued ID number	Yes – for KYC
Contact Data	Philippine mobile number, email address	Yes – for account
Financial Data	GCash number, Maya account, bank account details (for withdrawals)	Yes – for payments
Transaction Data	Deposit history, withdrawal history, bet records, game history	Yes – regulatory
Technical Data	IP address, browser type, device type, operating system, session logs	Automatic
Usage Data	Pages visited, games played, time spent, click patterns	Automatic
Communications Data	Support chat transcripts, email correspondence, feedback submissions	When provided

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming self-exclusion records).

3. How We Collect Your Data

peryagame collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated Technologies: Cookies, web beacons, pixel tags, and server logs that automatically record technical and usage data when you access the Platform.
• Third-Party Sources: Identity verification providers, payment processors (e.g., GCash, Maya, partner banks), and fraud prevention services may share data with us to verify your identity and protect the integrity of the Platform.
• Regulatory Sources: Government agencies or law enforcement bodies may provide or request data in connection with legal obligations under Philippine law, including AMLA compliance.

4. How We Use Your Personal Data

peryagame uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your peryagame player account, including authentication and password recovery.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the peryagame platform.
• Identity Verification (KYC): To verify your identity and age (21+) as required by Philippine gambling regulations and PAGCOR guidelines.
• Regulatory Compliance: To fulfill obligations under the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account abuse, and other illegal activities on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services.
• Responsible Gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion, in accordance with our Responsible Gaming Policy.
• Platform Improvement: To analyze usage patterns and technical performance data to improve the peryagame platform, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, peryagame processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms and Conditions) — for example, to operate your account and process transactions.
• Legal Obligation: Processing is required to comply with Philippine law, including KYC/AML obligations, PAGCOR regulatory requirements, and tax reporting.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

peryagame does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity and age in compliance with Philippine regulations.
• Game Providers: Licensed game software providers whose games are available on the peryagame platform. These providers may receive anonymized or pseudonymized gameplay data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law.
• Law Enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent imminent harm.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.

All third-party service providers who process personal data on behalf of peryagame are contractually required to implement appropriate data protection measures and to process data only in accordance with our instructions.

7. Cookies and Tracking Technologies

peryagame uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and basic functionality.
• Performance Cookies: Collect anonymized data about how players use the Platform (e.g., pages visited, error messages) to help us improve performance and user experience.
• Functional Cookies: Remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent and can be disabled via your browser settings or our cookie preference center.

You may control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the peryagame platform.

8. Data Retention

peryagame retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to the following minimum retention periods required by Philippine law:

• Account and KYC records: Retained for a minimum of five (5) years from account closure, as required by AMLA and PAGCOR regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

peryagame implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the peryagame platform.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication (MFA) for player accounts and internal administrative access.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Role-based access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.

While peryagame takes all reasonable precautions, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peryagame:

• Right to be Informed: The right to know what personal data we collect and how it is processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days.

11. Children's Privacy and Age Restriction

peryagame strictly prohibits the use of its Platform by persons under the age of twenty-one (21) years. We do not knowingly collect personal data from individuals under 21. If we become aware that we have inadvertently collected data from an underage individual, we will immediately delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on peryagame, please contact us immediately at the details provided in Section 14 so that we can take prompt corrective action.

12. Third-Party Links

The peryagame platform may contain references to third-party services (such as payment processors). peryagame is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you use in connection with peryagame transactions.

13. Updates to This Privacy Policy

peryagame reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via the email address associated with their account and/or by posting a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the peryagame platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

14. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):

peryagame Data Protection Officer
Email: [email protected]
Response time: Within 15 business days for data subject requests; within 24 hours for urgent security concerns.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have not been adequately addressed by peryagame.