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peryagame FAQ

Everything you need to know about playing on peryagame — from signing up and depositing to withdrawals, bonuses, and responsible gaming. Can't find your answer? Our support team is available 24/7.

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Account & Registration

How to create your peryagame account, complete KYC verification, update your profile, reset your password, and manage account security settings. All new players must be 21 years old or above.

Deposits & Withdrawals

Accepted payment methods (GCash, Maya, bank transfer, debit card), minimum and maximum transaction amounts, processing times, and what to do if a transaction is delayed or fails.

Bonuses & Promotions

Welcome bonuses, reload offers, free spins, cashback deals, and VIP rewards at peryagame. Learn about wagering requirements, bonus expiry, and how to claim your promotions correctly.

Games & Platform

Questions about peryagame's game library — slots, bingo, live casino, Lucky Piggy, Bingo Fishing, and more. Covers RTP, game rules, mobile compatibility, and technical troubleshooting.

Responsible Gaming

Self-exclusion, deposit limits, session timers, cool-off periods, and how to access peryagame's responsible gaming tools. Gambling is addictive — know when to stop.

Support & Security

How to contact peryagame's 24/7 support team, report suspicious activity, understand our data privacy practices, and get help with account security issues like unauthorized access.

Account & Registration

Creating a peryagame account is quick and straightforward. Visit peryagame.one and click the Register button. You'll be asked to provide your full name, date of birth, email address, mobile number, and a secure password. After submitting, you'll receive a verification code via SMS or email to confirm your account. Once verified, you can log in and start exploring the platform. Remember: you must be at least 21 years old to register and play on peryagame, in compliance with Philippine gambling regulations.

peryagame requires Know Your Customer (KYC) verification before you can make withdrawals. Accepted government-issued IDs include: Philippine passport, SSS/UMID card, PhilSys National ID, driver's license, PRC ID, or Voter's ID. You may also be asked to submit a selfie holding your ID and a proof of address (utility bill or bank statement dated within the last 3 months). KYC is a PAGCOR regulatory requirement and helps protect all players from fraud and identity theft.

On the peryagame login page, click Forgot Password. Enter the email address or mobile number linked to your account. You'll receive a password reset link or OTP within a few minutes. Follow the instructions to set a new password. For security, peryagame recommends using a strong password that combines uppercase letters, numbers, and special characters. If you don't receive the reset email, check your spam folder or contact our support team.

No. peryagame strictly enforces a one-account-per-person policy. Creating multiple accounts is a violation of our Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact our support team immediately to resolve the issue.

Deposits & Withdrawals

peryagame supports the most popular Filipino payment channels: GCash, Maya / PayMaya, and bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards are also accepted. All transactions are processed in Philippine Peso (₱). Please note that credit card deposits for gambling are not permitted under current Philippine regulations, and peryagame does not accept cryptocurrency of any kind.

GCash and Maya deposits are typically credited to your peryagame account within a few minutes. Bank transfers may take up to 1 business day depending on your bank. For withdrawals, GCash and Maya payouts are usually processed within 1–3 hours after approval. Bank transfer withdrawals may take 1–3 business days. All withdrawals require completed KYC verification before processing. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays.

peryagame keeps deposit minimums accessible for all Filipino players. The minimum deposit via GCash or Maya is ₱100. Bank transfer minimums may vary by bank but are generally ₱500. Maximum deposit limits depend on your account verification level and the payment method used. For specific limits applicable to your account, check the Cashier section after logging in to peryagame.

First, wait a few minutes and refresh your account balance. If the deposit still hasn't appeared after 30 minutes, contact peryagame support with your transaction reference number, the amount, payment method used, and the date and time of the transaction. Our team will investigate and resolve the issue as quickly as possible. Keep your GCash or bank transaction receipt as proof.

Bonuses & Promotions

peryagame welcomes new Filipino players with a generous sign-up bonus on your first deposit. The exact bonus amount and structure may vary based on current promotions — check the Promotions page after logging in for the latest offer. All bonuses come with wagering requirements that must be met before winnings can be withdrawn. Read the bonus terms carefully before claiming to ensure you understand the conditions.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute differently toward meeting the requirement — slots typically contribute 100%, while table games may contribute less.

Yes. Most peryagame bonuses have an expiry period, typically 7 to 30 days from the date of activation. If you do not meet the wagering requirements within the validity period, the bonus and any associated winnings will be forfeited. Always check the specific terms of each promotion in the Promotions section of your peryagame account to avoid missing out.

Games & Platform

peryagame offers a wide variety of games loved by Filipino players: online slots with hundreds of titles, bingo rooms, live casino tables (baccarat, roulette, blackjack), Lucky Piggy, Bingo Fishing, and more. The game library is regularly updated with new releases. All games are accessible directly from your browser — no download required — and are fully optimized for mobile devices running Android or iOS.

Yes! peryagame is fully optimized for mobile play. You can access the full platform through your smartphone or tablet browser — no app download needed. The mobile site is responsive and works smoothly on both Android and iOS devices. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines with a stable internet connection, peryagame is ready to play on the go.

Yes. All games on peryagame use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Our game providers are reputable international studios whose RNG systems are independently audited. Live casino games are streamed in real time with professional dealers, providing full transparency. peryagame is committed to fair play for every Filipino player on the platform.

Responsible Gaming

If you feel you need a break from gambling, peryagame's self-exclusion tool lets you lock your account for a period of your choosing — from 30 days up to permanent exclusion. Go to Account Settings → Responsible Gaming → Self-Exclusion and select your preferred duration. Once activated, you cannot log in, deposit, or place bets during the exclusion period. This cannot be reversed mid-period. Remember: Gambling is addictive. Know when to stop. For more details, visit our Responsible Gaming page.

Absolutely. peryagame provides daily, weekly, and monthly deposit limits that you can set from your account dashboard under Responsible Gaming. You can also set loss limits and session time limits. Lowering a limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions. These tools are free to use and available to all peryagame players at any time.

The minimum age to register and play on peryagame is 21 years old, in accordance with Philippine law and PAGCOR regulations. Age verification is mandatory for all accounts. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. peryagame takes its responsibility to prevent underage gambling very seriously.

Still Have Questions?

Our peryagame support team is available around the clock to help Filipino players with any issue, big or small.

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Live Chat

The fastest way to reach us. Click the live chat icon on any peryagame page for instant assistance from our support agents — available 24 hours a day, 7 days a week.

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Email Support

For detailed inquiries, account issues, or document submissions, reach our team at:

[email protected]

We aim to respond within 24 hours.

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Help Resources

Browse our detailed guides on responsible gaming, terms, and privacy policy for in-depth information about how peryagame operates and protects its players.

Responsible Gaming Guide →
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